IVR ( INTERACTIVE VOICE RESPONSE )

Make your call experience unique thanks to the programmable voice

PRODUCT OVERVIEW

Programmable voice lets you enrich your experience call by adding features that would have been inaccessible using normal physical lines. Our complete IVR service offers you a large number of actions that you can use together to create intuitive solutions.
It makes it possible to reach targets that are very distant and diversified in their local languages to convey the best information to them.

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IVR PRODUCT

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INBOUND CALLS

Setting up an information line, call center or accountability line for your national or international projects.

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OUTBOUND CALLS

Communication campaign or evaluation or contact verification. Qualitative or quantitative study in several fields.

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COMMUNICATION CAMPAIGNS

Send voice messages during a communication campaign to beneficiaries to share the best information for greater impact of interventions or for behavior change. Communication campaigns on health, agriculture, water, sanitation and hygiene, safety etc.

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NOTIFICATION SERVICES

Make it easier for your callers by letting them get the help they need more efficiently with voice prompts. Mainly used in customer service to choose language, talk to an agent, suggest common solutions for recurring problems, etc.

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SURVEYS/DATA COLLECTION

Receive and store responses from a data collection exercise. You can use the IVR (Interactive Voice Response) feature to prompt the caller to record action to store all responses in a database.

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ROBOCALLS /
CALL BLASTING

Reach hundreds of people in your contact list with a single call and broadcast a pre-recorded message. This solution is ideal for marketing/promotional campaigns and customer notifications.

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